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Cancelation Policy

Please note that once you have booked a testing appointment with us it means that we have reserved time in our schedule exclusively for you. We understand that sometimes unexpected delays can occur making schedule adjustments necessary. If you need to cancel your testing appointment, WE REQUIRE AT LEAST 3 BUSINESS DAYS NOTICE.

Any cancellations, no-shows or reschedules made less than 3 business days before your scheduled testing date/time will be subject to a $150 per portion rebooking fee due immediately upon scheduling your new appointment. Cancellations and reschedules made up to 3 business days before a scheduled appointment will be processed without a penalty.